Hi Janet: To give you an update, I have got the VAT refund from Bonhams. I want to thank you for everything you done for me in the passed few weeks. You are so patient to help me providing documents. I am truly appreciated it from the bottom of my heart. I am buying from auction house world wide and I been dealing with so many shipping company ,Your service is always the best ! Your package always arrive within 3 day , sometimes two days ! And items are well packed . It is my pleasure to do business with you ! Again, Thank you very much . Christina

From: “Nicholas” To: services@essentialaddress.com Subject: thank you! You picked up some china (2 plates) from John Nicholson’s sale of April 28th, and send them to me in London. I apologise – I am travelling with a small computer and don’t have the correspondence. But I thought I ought to confirm that the box duly arrived at my London club, and I have now retrieved it on my visit here. It was very well packed, and the items arrived in perfect condition. I am very grateful to you, and I hope to use you again. With kind regards Nicholas; New York

Dear Janet, Following receipt of my mortar this morning, I write to thank you for what can only be described as excellent service. I also thank Alex of John Nicholsons for his suggestion that I seek your assistance. How encouraging it is that there are still people in this world who take the trouble to do things properly. With thanks and regards, Ben